Recently our company have launched a new Complaint Management System for Property Management Company use and we have receive very good feedback with currently 17 site (condo / apartment / gated community) management office using our complaint management system.

The intended benefits of CMS and Cloud Computing are as follows

1. Allow easy record / monitoring / update of complaints submitted by resident
2. Allow easy record / monitoring / update of repair progress by technician / service providers
3. Allow easy record / monitoring / update of overdue complaints that yet to be follow up
4. Allow easy handover of complaints to be follow up by new building manager / technician
5. Allow easy review of complaint history
6. Allow easy review of frequency of repair of the same problem
7. Allow easy retrieval of complainant contact details
8. Allow easy reporting of complaints to MC / JMB with statistic and charts
9. Maybe use for KPI reporting and to justify the man power used to resolved a complaint

Other Benefits

1. Just subscribe and start using
2. NO maintenance and upgrade of hardware / server
3. NO maintenance and upgrade of network
4. NO maintenance and upgrade of security
5. NO maintenance and upgrade of database
6. NO maintenance and IT personnel cost

Please contact us should you require demo & try out our system

Enquire for 30 days FREE trial now! Price starts from RM350 monthly / site.

Sample CMS Screenshot